Privacy and Cookie Policy

Privacy Policy

Emirates Limited Contracting Company created this privacy policy (the “Site Policy”) to demonstrate our commitment to the privacy of our website visitors and the right of privacy throughout the Internet. Privacy on this Emirates Limited Contracting Company website (the “Site”) is of great importance to us. Because we gather important information from visitors to our Site, we have established this policy as a means to communicate our information gathering and dissemination practices. Emirates Limited Contracting Company will treat your personal information in accordance with the privacy statement in place at the time of collection of such information, or as you otherwise consent. By using this Site, you are agreeing to the terms of the Site Policy. We reserve the right to change the Site Policy. It is the responsibility of the website visitor to visit this page to learn about any updates/changes to the policy.

Collected information

You can visit the website to read information about our company, products, and services without telling us who you are and without revealing any personal information. To improve the usefulness of our website, Emirates Limited Contracting Company measures and analyzes non-identifying, aggregate usage, and volume statistical information from website visitors in order to administer our site, and to constantly improve the quality of our service and website performance.

Information gathered may include, but is not limited to, the following: the activity of the website visitor’s browser when the visitor is viewing the website; the website path of visitors; and the time visitors come to the website. Emirates Limited Contracting Company reserves the right to publish anonymous, aggregate summary information regarding its website visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of our visitors’ usage of the site.

Personally identifiable information

You may wish to request information about products and services or to request to be contacted. To facilitate the distribution of this content, you are asked to provide information, such as, but not limited to, name, company, title, phone number, e-mail address, site name, URL, and address. Based on your request, Emirates Limited Contracting Company may also ask for additional information, such as the number of members in your household, and how you heard about us. This information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy our site.

Information use and disclosure

Emirates Limited Contracting Company uses the information that we collect on the site to contact you when requested in order to further discuss your interest in our company, our services, and to send information regarding our company or partners, such as marketing promotions and events. This information may also be used to improve the services we provide you. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. This information is not provided to third parties for their own use, unless specifically authorized by you.

Third party websites

The site contains links to other non-Emirates Limited Contracting Company websites. Emirates Limited Contracting Company is not responsible for the privacy practices or the content of these other websites. Customers and/or visitors should check the privacy policy statements of these other websites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Who might we share this information with?

We may disclose personal information that we collect, or you provide as described in this privacy policy:

• We may share your personal information with any member of the Emirates Limited Contracting Company, including subsidiaries, affiliates and holding companies, in order to enable you to request our services, to process your payments, understand your preferences, send you information about developments and services that may be of interest to you and conduct the other activities described in this privacy policy.
• We may use carefully selected third parties to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage third party agents, distribution partners cloud service providers, IT service providers and other third parties to support and facilitate property sales and bookings, property handover, security services, brand promotions, marketing, advertising, communications, to personalize and optimize our service, to analyse and enhance data (including data about users’ interactions with our services), and to provide legal, accounting, insurance, audit and other professional services.  While providing such services, these third parties may have access to your personal information.
• Where required or permitted by law, personal information may be provided to others, such as regulators and law enforcement agencies.
• We may share with government or regulatory authorities upon request to comply with any court order, law or legal process.
• We may share with other companies and organizations for the purposes of fraud protection and credit risk reduction if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our customers or others.

The personal information that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who works for us or for one of our third-party vendors. We will take all steps that are reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy and applicable data protection laws.

How long do we keep information about you?

We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, any other purpose outlined above or to comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period, for example, till the end of the leasing contract with the organization you represent, or after your query has been addressed. In certain cases, we may retain your personal information for a longer period where extended retention periods are required by law or regulation and to establish, exercise or defend our legal rights. We will ensure that it is disposed of in a secure manner when it’s no longer needed.

How secure is your information?

Your personal data security is an important concern to us. We provide the utmost care in secure transmission of your personal information from your computer, smartphone, and other electronic devices to our servers. We use industry security standards to safeguard the confidentiality of your information and to make sure that your personal information is secure with us.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

 

Cookie Policy

This Cookie Policy sets out the basis on which Emirates Limited Contracting Co. L.L.C. which term includes all subsidiaries of Emirates Limited Contracting Co. L.L.C., (“Company”, “we” or “us” or “Emirates Limited Contracting Company”) use cookies and similar technologies on or in relation to our websites.

What are cookies and other tracking technologies?

Cookies: Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our websites. This allows our websites to recognise your device from those of other users of the websites. Emirates Limited Contracting Company may use this data to analyse trends and statistics, use cookie data for re-targeting activities,  and to help us provide better customer service.

Flash Cookies: Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Web Beacons: Pages of the website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

What information do we collect using cookies and other tracking technologies?

We may collect information that does not directly reveal your specific identity or does not directly relate to you as an individual. We may automatically collect the following information when you use our service:

• Your device, browsing actions and patterns collected automatically as you navigate through our websites.
• Usage details, time of requests, Browser types, operating system, IP addresses and information collected through cookies, web beacons and other tracking technologies.
• Details of your visits to our website, including traffic data, location data, logs and other communication data and the resources that you access and use on the website.
• Information about your computer and internet connection, operating system and browser type.

How does our website use cookies and other tracking technologies?

Emirates Limited Contracting Company uses cookies and other tracking technologies across its websites to improve their performance and enhance your user experience. At times we may seek to place a cookie on your device (for instance, your computer’s browsers) which allows the server to recognise the device when it visits again, to track statistical information about navigation to and throughout certain areas of our website. The information that is tracked by such a cookie is used only for internal purposes, such as to improve website navigation and to measure the effectiveness of our promotional placements. For example, we keep track of the domains from which people visit and we also measure visitor activity on the website, but in a manner that would keep the information anonymous.

Do we use any cookies from third-party companies?

To administer our website and for research purposes, Emirates Limited Contracting Company also has contracted with third-party service providers to track and analyse statistical usage and volume information from our website users. These third-party service providers use persistent cookies to help us to improve the user experience, manage our website content, and analyse how users navigate and utilize the websites.

What types of cookies are there, and which ones are used on the website?

We maintain the highest levels of confidentiality for this information. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. If you do not want your transaction details used in this manner, you can either disable your cookies by following the instructions set out in “How to enable and disable cookies using your browser” section below. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.

If you have any questions now or during your visit, please contact us using the contact section below.

How to enable and disable cookies using your browser:

There are several different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below.

You are welcome to block the use of some or all the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

The following links provide more information on cookie settings for commonly used browsers: Cookie settings in Internet Explorer, Cookie settings in Firefox; Cookie settings in Chrome Cookie settings in Safari web and iOS.

 

Updates on Policy

This policy may change from time to time. Your continued use of our platforms after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

How do you contact us?

In case of any queries related to this policy, you can contact our Data Privacy Office in one of the following ways.

1. Email us at info@emiratesltdcontracting.com
2. Call us at +971 2 632 0202
3. Send us a communication to the Data Privacy Office, Emirates Limited Contracting Company, Al Farah St, Al Danah, Zone 1, Abu Dhabi, United Arab Emirates, PO Box 38761.

Policy Date

This policy was updated on May 5th 2025